Frontend Software Engineer

• Leveraged AI-driven development tooling to accelerate feature delivery, reducing inbound support volume by 11% in a single quarter.
• Drove multi-platform unification across support and training systems, increasing self-service adoption by 18% and creating a consistent experience across client-facing portals.
• Architected scalable Lightning Web Components (LWC) and Aura interfaces to unify support portal data, ensuring consistency across client-facing views.
• Produced quarterly quantitative reports correlating user engagement data with revenue impact, surfacing measurable improvements in case deflection rates.

Independent Frontend Consultant

BHC ISS • eCommerce & SEO Optimization • Part-time

• Optimized 8 company websites for Technical SEO and Core Web Vitals, driving a 12% increase in organic traffic and measurable improvements in user satisfaction scores.
• Architected and deployed two eCommerce platforms and one service site in collaboration with IT and business teams, ensuring transactional stability across all environments.
• Led code reviews and mentored 4 designers on HTML/CSS best practices, significantly reducing frontend production errors on transactional pages.

The Omega Agency, LLC • Platform Engineering & Event Tech • Part-time

• Designed and launched a social media platform in three weeks, onboarding 50% of event attendees and enabling connectivity for 100+ entrepreneurs.
• Engineered an event gamification app in Angular that gave hosts first-time visibility into user engagement and behavioral metrics during live events.
• Diagnosed and resolved a critical QR generation failure affecting 5 organizations, restoring system reliability for 100+ users in a live event environment.

Software Engineer

• Led legacy system migration to a React/Next.js SSR application, optimizing rendering logic and reducing page load latency by 7%.
• Refactored API-driven data flows using Axios with strict validation, cutting data transfer errors on transactional orders by 15%.
• Implemented automated Jest test suites to enforce code quality, catching critical defects in early development phases before they reached transactional surfaces.

Frontend Developer

• Integrated Google Marketing Platform across eCommerce properties, improving campaign tracking accuracy and delivering actionable strategic insights for growth teams.
• Standardized codebase documentation and READMEs across the team, cutting onboarding time and improving training efficiency for incoming developers.